Abstract: As a variation to the case study method, action memos can be used to educate students about IS management concepts. Action memos are mini-cases, written in the style of an in-basket memo, demanding a response, usually in form of a decision or an opinion. Action memos have several positive characteristics. They have realism, and prepare students for a real world activity. They can be read and comprehended relatively quickly, yet at the same time they can reveal students' knowledge, insight, and problem solving capability.

Keywords: Action memo, Case study, Information systems management, Decision making

Download this article: JISE - Volume 15 Number 1, Page 5.pdf

Recommended Citation: Wagner, C. (2004). Teaching Tip: Teaching Information Systems Management via Action Memos. Journal of Information Systems Education, 15(1), 5-7.