Journal of Information Systems Education (JISE)

Volume 31

Volume 31 Issue 2, Pages 83-95

Spring 2020

Teaching Tip
Enhancing ERP Learning Outcomes through Microsoft Dynamics

Amir H. Zadeh
Wright State University
Dayton, OH 45435, USA

Hamed M. Zolbanin
University of Dayton
Dayton, OH 45469, USA

Arijit Sengupta
Florida International University
Miami, FL 33199, USA

Todd Schultz
Augusta University
Augusta, GA 30912, USA

Abstract: Enterprise resource planning systems (ERP) are the most essential and critical information systems that are widely used to build all the functions of a business into a unified and efficient enterprise system. Although the essence of ERP systems are easy to understand, students, especially those who do not have technical experience, have difficulty appreciating how different components of these systems interrelate and work together to improve the efficiency and effectiveness of business processes. This paper illustrates how an MIS course that incorporates Microsoft Dynamics ERP into the curriculum is designed. We demonstrate how technical aspects of ERP systems can be incorporated into ERP courses to help business students recognize the importance of technical knowledge in today’s marketplace and develop technical skills in their learning process. We focus on Microsoft Dynamics AX as a unified ERP system along with its associated products and technologies (i.e., SQL, Power BI, Visual Studio, etc.) to ensure the highest level of competency. Examples of the course description, hands-on labs, exercises, and resources are provided. Results of student assessments are included, which support that hands-on learning on Microsoft Dynamics AX ERP system can lead to improved learning outcomes, both functionally and technically.

Keywords: Enterprise systems, Enterprise resource planning (ERP), Enterprise systems education, Experiential learning & education, Pedagogy, Business processes

Download this article: JISE - Volume 31 Issue 2, Page 83.pdf

Recommended Citation: Zadeh, A. H., Zolbanin, H. M., Sengupta, A., & Schultz, T. (2020). Teaching Tip: Enhancing ERP Learning Outcomes through Microsoft Dynamics. Journal of Information Systems Education, 31(2), 83-95.