Abstract: Patient education (PE) has a crucial role in the function of a healthcare organisation. For the care process of a patient, it is essential to get the right information at the right moment and in the right form. This paper analyses PE as the primary mode of interaction between a patient and a healthcare organisation. The approach is illustrated with a study among nurses based on their conceptions about PE. Practical implications and the potential of ICT in PE in particular are discussed.

Keywords: Health care, Scenario-based design, Ethics

Download this article: JISE - Volume 25 Number 4, Page 327.pdf

Recommended Citation: Pirhonen, A., Silvennoinen, M., & Sillence, E. (2014). Patient Education as an Information System, Healthcare Tool and Interaction. Journal of Information Systems Education, 25(4), 327-332.