Abstract: This paper examines factors that influence the post-adoption satisfaction of educators with e-learning systems. Based on the expectation-confirmation framework, we propose a research model that demonstrates how post-adoption beliefs affect post-adoption satisfaction. The model was tested at a university by educators (n = 175) who use an e-learning platform to conduct their teaching. The results suggest that post-adoption satisfaction is driven by confirmation, perceived system quality, perceived usefulness, perceived work compatibility and perceived support. These core determinants of satisfaction explained around 83% of the total variance of satisfaction in this study.
Keywords: Faculty attitudes, Learning management system (LMS), System use, User satisfaction
Download this article: JISE - Volume 22 Number 4, Page 319.pdf
Recommended Citation: Islam, A. K. M. N. (2011). The Determinants of the Post-Adoption Satisfaction of Educators with an E-Learning System. Journal of Information Systems Education, 22(4), 319-330.