Journal of Information Systems Education (JISE)

Volume 16

Volume 16 Number 3, Pages 311-320

Fall 2005


Designing Knowledge Management Systems for Teaching and Learning with Wiki Technology


Murali Raman
Multimedia University Malaysia
Cyberjaya, Selangor 63000, Malaysia

Terry Ryan
Lorne Olfman

Claremont Graduate University
Claremont, CA 91711, USA

Abstract: A wiki is a group collaboration software tool based on Web server technology. This paper examines the use of a wiki to facilitate knowledge management in an academic setting. We present a case study about how a wiki was used to support collaborative activities in a knowledge management class at a graduate-level information systems and technology school. Our findings suggest that wikis can support collaborative knowledge creation and sharing in an academic environment. Success in attempts to provide such support may depend on: familiarity with wiki technology, careful planning for implementation and use, appropriate class size, and motivation of students to engage in discovery learning.

Keywords: Wiki technology, Knowledge management, Teaching and learning, Systems design

Download this article: JISE - Volume 16 Number 3, Page 311.pdf


Recommended Citation: Raman, M., Ryan, T., & Olfman, L. (2005). Designing Knowledge Management Systems for Teaching and Learning with Wiki Technology. Journal of Information Systems Education, 16(3), 311-320.