Journal of Information Systems Education (JISE)

Volume 10

Volume 10 Number 2, Pages 8-12

Summer 1999


Improving Student Satisfaction in Large-sized Classes through a Computer Mediated Communications System


Thomas Janicki
University of North Carolina - Wilmington
Wilmington, NC 28403, USA

Geoffrey Steinberg
Kent State University
Kent, OH 44242, USA

Abstract: Large size classes provide unique challenges to instructors. In classrooms of seventy-five or more students, these challenges include maintaining effective student contact and providing the student with a feeling of 'personalized' instruction. This paper details several of the unique problems found in teaching classes with large enrollments, and implements the use of a Computer Mediated Communications (CMC) system to meet these challenges. It ends with a student satisfaction survey where it was demonstrated that a CMC system improves student satiifaction in this environment.

Keywords: Computer mediated communications (CMC), Instructional technology, Large size classes, Student satisfaction, Class management

Download this article: JISE - Volume 10 Number 2, Page 8.pdf


Recommended Citation: Janicki, T. & Steinberg, G. (1999). Improving Student Satisfaction in Large-sized Classes through a Computer Mediated Communications System. Journal of Information Systems Education, 10(2), 8-12.