Abstract: One of the facets of the explosion of end user computing is the increased use of databases in corporations, especially at department and individual level. Many businesses have created a special group of front-end liaison staff to assist end users in accomplishing their computing efforts. This study sought to obtain information about what businesses view as their database expertise requirements for MIS staff who work as end users liaisons. In addition, this study sought to determine information on what is currently taught about database in university business programs.

This study is based on responses to 2 questionnaires; one administered to a group of businesses and the other administered to selected universities. Results of this study found that universities having a database course are more likely to offer appropriate education for end user liaisons than those who do not have a database course. Generally, universities do not provide as much mainframe experience as desired by the businesses.

Keywords: Database, End user support, MIS liaison staff, Database curriculum

Download this article: JISE - Volume 3 Number 2, Page 2.pdf

Recommended Citation: Beccue, B. & Chrisman, C. (1991). What Should Universities be Teaching Future End User Liaisons about Database? Journal of Information Systems Education, 3(2), 2-9.