Should all business students be taught information systems (IS)
documentation techniques? If IS documentation are taught which one is preferable?
Current textbooks used in the core management information systems (MIS) course
includes material on IS documentation techniques. The majority of the students in
the MIS class are non-computer majors. An exploratory study was conducted to
evaluate different techniques of information systems (IS) documentation according
to three ergonomic criteria. The subjects were business students (91 percent non-computer majors) enrolled in upper division and graduate management information
systems (MIS) core courses. Students answered questions about key characteristics
of an information system that was documented with a narrative, data flow diagram,
systems flow chart, and system component matrix. After answering these questions,
the students evaluated the four techniques of IS documentation.
Keywords: Information system documentation techniques, Management information systems, End-user communication
Download this article: JISE - Volume 4 Number 3, Page 32.pdf
Recommended Citation: O'Brien, J. A. & VanLengen, C. A. (1992). Evaluating Information Systems Documentation Techniques. Journal of Information Systems Education, 4(3), 32-41.