Journal of Information Systems Education (JISE)

Volume 26

Volume 26 Number 4, Pages 265-280

Fall 2015


Teaching Tip
Using a Group Role-Play Exercise to Engage Students in Learning Business Processes and ERP


Yide Shen
Jennifer Nicholson
Darren Nicholson

Rowan University
Glassboro, NJ 08028, USA

Abstract: With the increasing process-centric focus and proliferation of Enterprise Resource Planning (ERP) systems in organizations, it is imperative for business graduates to understand cross-functional business processes and ERP system’s role in supporting business processes. However, this topic can be rather abstract and dry to undergraduate students, most of whom have little work experience. In this paper, we present a group role-play exercise that has been used in an introductory management information systems course to actively engage students in learning business processes and ERP systems. Student learning outcomes and their perceptions of the group role-play exercise were measured using a questionnaire. Results indicate that student knowledge of three key business processes and ERP system’s role in supporting business processes increased significantly after participating in the role-play exercise. Students also had positive perceptions of the group role-play exercise. Teaching suggestions for implementing the group role-play exercise, as well as contributions of this study, are discussed.

Keywords: Business processes, Enterprise resource planning (ERP), Role-play, Group exercise

Download this article: JISE - Volume 26 Number 4, Page 265.pdf


Recommended Citation: Shen, Y., Nicholson, J., & Nicholson, D. (2015). Teaching Tip: Using a Group Role-Play Exercise to Engage Students in Learning Business Processes and ERP. Journal of Information Systems Education, 26(4), pp. 265-280.